8:00am – 9:00am Registration & Light Breakfast
9:00am – 9:15am Welcoming Remarks
9:15am – 10:30am Keynote: Creating a Culture for Success – Creating a Culture for Success!
Brian Garver, Senior Vice President, Keybridge Medical Revenue Care
Discover how to create a culture of success that produces superior financial results, optimal employee satisfaction AND drives patient satisfaction. No matter what business you’re in, your success can very often boil down to one thing – your culture. You may offer the very best medical care for your patients with the big dollars to promote it, but it’s the people that will really define how successful you are. Your employees have the power to make or break your brand. A deeply embedded culture of success inspires loyalty in employees and makes them want to be a part of a team. It motivates people to do the right thing, not just the easy thing. At companies with winning cultures, people not only know what they should do, they know why they should do it.This session will provide you with the knowledge to:
- CHOOSING your culture rather than culture by default.
- Design a patient-first culture around 4 core principles
- The impact of culture on patient satisfaction and how to use it as a strategic competitive advantage
- Ensure complete buy-in from every member of your team
10:30am – 10:45am BREAK
10:45am – 12:00pm Adopting a Population Health Mindset – Adopting a Population Health Mindset
Catherine Zito, Lighthouse Advisors Healthcare Advisors, LLC.
The healthcare industry is shifting focus. The way in which we provide, receive, access, and pay for health care is turning upside down due to a polarizing force we call population health. This presentation will define population health from both the perspective of the individual patient and healthcare organizations. The session will explain how to adopt a population health mindset by focusing on preventive service, utilizing accessible technology, and aligning incentives.
12:00pm – 12:45pm LUNCH
12:45pm – 1:30pm Fireside Chat: Equity in Care
Margaret Larkins-Pettigrew, MD, MEd, MPPM, FACOG
Stephanie Dorwart, CEO, Altius Consulting Group
1:30pm – 2:15pm Brewing Data for Community/Population Health: Analytics, AI & Machine Learning – Brewing Data for Community Population Health
William M. Costantini, RN, BSN, UPMC Enterprise Architecture and Analytics
Principal EMR Architect
Healthcare organizations not only work to make strides in patient care and treatment, but they are not learning how to take data and make it into healthcare tools. In this presentation we will discuss how Data morphs to become Information that fuels that evolution in both healthcare and digital care.
2:15pm – 2:30pm BREAK
2:30pm – 3:15pm Empowering People to Embrace Technology through DEI Initiatives – Empowering People to Embrace Technology through DEI Intiatives
Crystal Morgan, Systems Engineer – Intermediate, Enterprise Architecture – Corporate IT, UPMC
This presenter will share insights and best practices to help companies and their employees thrive in the Age of AI:
- Bridging the digital divide and using networking to grow diverse talent pipelines
- Digital transformation upskilling and imposter’s syndrome
- Strategies for empowering people to feel confident in adopting new technology
3:15pm – 3:30pm Closing Remarks
Thank you to our 2023 Western PA Healthcare Summit Sponsors!