Opening Keynote 2018: Joe Mull – No More Team Drama
A message from Joe Mull:
Gossip. Infighting. Complaints. Cliques. Drama is what occurs when team members aren’t given the tools or support they need to rise above stress, selfishness, and disagreements. Team drama wreaks havoc on organizational health. It damages morale, productivity, engagement, and retention. Drama leads to customer complaints, lost revenue, and a talent exodus. It also sucks the life out of every manager it touches, monopolizing their time and obliterating their spirit.
This is why leaders at every level, in every industry, have a duty to build team unity and prevent team drama.
Joe Mull’s No More Team Drama program deftly merges research in psychology, organizational development, and employee engagement with the author’s practical experience training leaders and teams all over the U.S. The result is a captivating primer on improving the quality of interactions between employees in the workplace.
This program, based on Joe’s newest book No More Team Drama, describes exactly how to transform a group of employees into a band of collaborators committed to working hard, getting along, and wowing customers.
About Joe Mull:
Joe Mull, M.Ed is a dynamic, experienced speaker and trainer who works exclusively in healthcare, teaching healthcare professionals how to be better bosses.
He is the former head of Learning & Development for Physician Services at the University of Pittsburgh Medical Center (UPMC), where he directed learning strategy and implementation for one of the largest physician groups in the U.S.: over 9,000 employees across 500+ locations.
Joe travels the country giving healthcare leaders and teams the skills and tools they need to navigate the people management challenges they face every day. He is also publisher of the Help for Healthcare Leaders newsletter and host of the YouTube series Your Practice Ain’t Perfect.
Joe’s first book Cure for the Common Leader: What Physicians & Managers Must Do to Engage & Inspire Healthcare Teams has been called “one of the most practical healthcare leadership books you will ever read.” His newest book is No More Team Drama: Ending the Gossip, Cliques, & Other Crap that Damage Workplace Teams. Joe holds a Master’s degree from Ohio University and is a Professional member of the National Speakers Association.
Joe travels from Pittsburgh, PA where he resides with his wife and 3 children.